Billing & Plans
Ratelane plan limits and billing information.
Plans
| Feature | Free | Pro | Enterprise | Custom |
|---|---|---|---|---|
| Instances | 2 | 5 | 20 | Unlimited |
| Saved policies | 5 | 15 | 50 | Unlimited |
| Log retention | 24h | 7 days | 30 days | 90 days |
| Team members | 1 | 3 | 20 | Unlimited |
| Email support | ❌ | 48h | Priority | Dedicated Slack |
| Uptime SLA | ❌ | ❌ | ✅ | Custom |
| SSO / SAML | ❌ | ❌ | ❌ | ✅ |
| Audit logs | ❌ | ❌ | ❌ | ✅ |
| Custom billing | ❌ | ❌ | ❌ | ✅ |
Pricing
| Plan | Monthly | Yearly |
|---|---|---|
| Free | $0 | $0 |
| Pro | $15/mo | $150/yr |
| Enterprise | $60/mo | $600/yr |
| Custom | Contact us | Contact us |
Yearly billing saves 2 months (≈17% off).
Extra team members
Enterprise accounts can add members beyond the included 20 for $1 per user per month. To have extra seats enabled, contact [email protected]. See Team access.
Custom plan
The Custom plan is designed for large-scale deployments that need more than Enterprise offers. It includes everything in Enterprise, plus unlimited instances, SSO/SAML, audit logs, a dedicated Slack channel, custom SLA, and flexible billing.
To discuss Custom pricing, email [email protected].
Managing billing
Billing is managed from Dashboard → Settings → Plan & Billing. You can upgrade, downgrade, or cancel at any time. Cancellations take effect at the end of the current billing period.
Usage limits
If you exceed your plan's instance or saved policy limit, new instances will still connect but policies will not be enforced until you upgrade or reduce usage.